Terms & conditions

 

ORDER CONFIRMATION & PAYMENT

TO SECURE YOUR ORDER, A 50% NON REFUNDABLE DEPOSIT OF THE TOTAL AMOUNT IS REQUIRED AT THE TIME OF BOOKING. THIS DEPOSIT CONFIRMS YOUR ORDER FOR THE SELECTED DATE. BOOKINGS ARE NOT CONFIRMED UNTIL A DEPOSIT HAS BEEN RECEIVED. THE REMAINING BALANCE OF THE ORDER IS TO BE PAID IN FULL SEVEN (7) DAYS PRIOR TO PICK UP OR DELIVERY DATE, UNLESS OTHERWISE AGREED UPON. CLIENTS ARE ALSO WELCOME TO PAY IN FULL UPFRONT AT THE TIME OF BOOKING. ALL PAYMENTS ARE MADE VIA A DIRECT BANK TRANSFER.

CANCELLATIONS

ANY CANCELLATIONS WILL RESULT IN THE LOSS OF YOUR NON REFUNDABLE DEPOSIT. ALL CANCELLATIONS OR CHANGES MUST BE IN WRITING. IF YOU CANCEL YOUR BOOKING WITHIN 3 DAYS OF YOUR PICK UP OR DELIVERY DATE, THE FULL BOOKING AMOUNT WILL BE FORFEITED. WE ALSO UNDERSTAND THAT THINGS HAPPEN. IF YOU NEED TO MOVE YOUR DATE, YOU WILL NEED TO NOTIFY US IN WRITING. THE NEW DATE WILL BE SUBJECT TO AVAILABILITY AND WE MAY BE ABLE TO CARRY OVER THE DEPOSIT.

PICK UP / DELIVERY

ORDERS CAN BE ELECTED TO BE EITHER PICKED UP OR TO BE DELIVERED.
ORDERS MUST BE PICKED UP AT THE AGREED UPON TIME.

IN ORDER TO QUOTE YOU FOR DELIVERY, WE REQUIRE AN ADDRESS. CAKE DELIVERY TIMES ARE AGREED UPON AT THE TIME OF BOOKING BY THE CLIENT AND US.

AGREEMENT OF TERMS AND CONDITIONS

PAYMENT OF YOUR DEPOSIT IS CONSIDERED THAT YOU ARE IN AGREEMENT OF ALL TERMS AND CONDITIONS.